AML Refresh Ops - Ops Sr Analyst MKTS

AML Refresh Ops - Ops Sr Analyst MKTS –
Bank of America

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

This role provides moderately complex research, reporting, and analytical support for the delivery of end‑to‑end support for Global Markets sales, trading and underwriting business. Responsibilities include performing research, conducting analyses, enhancing processes, and supporting client AML/KYC due diligence and regulatory reporting.

• Maintain accuracy of client portfolio using internal and external comparison tools
• Perform research and conduct moderately complex analyses, including exception handling of transactions that require special handling
• Explore methods to enhance processes, reduce risks, and boost client experience
• Partner with trade and sales support teams and external agents
• Create reports and liaise with internal partners to ensure proper client reporting and assist with regulatory reporting
• Escalate potential risks and exposures to manager in a timely manner
• Assist with ad‑hoc projects, new processes or initiatives requiring coordination among subject‑matter experts
• Conduct client due diligence (CDD) and enhanced due diligence (ECDD) per internal policies and regulatory guidelines
• Review refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD procedures
• Validate correct documentation with sales/client outreach teams to fulfill refresh requirements
• Perform client refresh by reviewing documentation, vendor databases, and proprietary systems
• Ensure all jurisdictional regulatory requirements related to KYC are adhered to
• Support business with KYC‑related queries and requests
• Participate in remediation and internal/external audits (where applicable)

• Two or more years of financial services experience
• Excellent verbal and written communication skills
• Documented experience performing in a process‑oriented production environment that changes periodically
• Familiar with MS Office Suite (Excel, Word, Outlook, Access)
• Ability to work in a team environment
• Organize work, prioritize tasks, and handle multiple assignments simultaneously
• Successfully meet tight deadlines while ensuring data accuracy and integrity
• Work and execute with minimal supervision or remote management

• Anti‑Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) experience

• Data Collection and Entry
• Recording/Organizing Information
• Attention to Detail
• Critical Thinking
• Research
• Fraud Management
• Risk Management
• Interpret Relevant Laws, Rules, and Regulations
• Quality Assurance
• Problem Solving
• Adaptability
• Customer and Client Focus
• Prioritization
• Result Orientation
• Written Communications

Shift: 1st shift (United States of America)

Hours Per Week: 40

Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Job Function: Management and Manufacturing
Industries: Banking