Conference Center Specialist

Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered “yes” to any of these questions, you need to complete your application now. Work for the city you love!!!

The Jacksonville Public Library Department is actively seeking a Conference Center Specialist.

Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.

This is professional work in the planning, coordinating, booking, and execution of activities at the Main Library Conference Center. Work requires knowledge of techniques, methods, and procedures used in the operation of a conference center which involves the use of specialized skills or specialized equipment, which is acquired through a combination of training and considerable on the job experience. As a lead worker, may schedule, assign, monitor, and review the work of others under general guidance of the supervisor.

Supports the overall mission of the Library by providing customer service in a manner that creates a positive customer experience.

Contacts with others require skills in understanding people, sensitivity to others' point of view, persuasiveness and/or assertiveness, and is often required to influence behavior, change an opinion, or turn a situation around to achieve project objectives. The work is performed following assigned goals and objectives, requiring ability to interpret policies and procedures, creativity in program development and design, and incumbent is expected to exercise independent judgment in the performance of duties.

Work is performed in an office environment and due to the nature of meeting and event operations, the employee will be required to work weekdays and will frequently be scheduled in the evenings, late at night, and on weekends. Operates office equipment such as a personal computer. Physical demands may involve moderate activities during the setting up and tearing down of meetings and events such as lifting and carrying objects weighting up to 30 pounds as well as organizational tasks in office and storage areas.

Maintains appearance standards by reporting facilities issues and picking up litter on library grounds and other light custodial duties. The work is performed under general supervision where the work assignments are varied and, although subject to standard practices and procedures, the worker is permitted some latitude to set own priorities subject to superior's approval.

• Plan logistics, prepares, organizes, and executes internal and external meetings and events, which may also include special events, entertainment programs and productions.
• Attends meetings with internal and external clients regarding meetings and events.
• Conducts venue tours and promotes use of the Conference Center and Main Library event spaces to potential and returning clients.
• Supports the overall mission of the Library by providing customer service in a manner that creates a positive customer experience.
• Works with internal and external clients and vendors to create to-scale floor plans following Event Industry Council’s best practices, building life safety plans, occupancy limits, and fire code/safety restrictions. .
• Coordinates needed services from internal city departments or outside vendors.
• Provides details and assists other team members with meeting and event set ups and tear downs.
• Attends all meetings and events to coordinate and monitor all activities, including load-in, client/vendor set up and tear down, and load out.
• Assists clients with audiovisual needs
• Creates an event report at the end of each venue rental and notes on custodial and security contractor performance during venue rental.
• Submits requests for appropriate security, custodial and police needed for each meeting and event with…