Contractor, Quality Assurance

Contractor, Quality Assurance
Jacksonville, FL- HYBRID
12 Months
Pay: $35-40 per hour
This role will be 4 days in person and 1 day remote.

Automotive industry experience needed

JOB OVERVIEW

The Quality Engineer has to analyze parts from the field and lead task forces to solve quality problems and determine countermeasures together with suppliers and internal departments (RD, Quality, After Sales and Production Plants). Identifying weaknesses of existing processes and optimizing them for more efficiency is a key competency as well as a strong collaboration with the worldwide Quality Engineering Center network (USA, Germany and China).

An additional task is to negotiate warranty cost chargebacks with localized suppliers in USA and Mexico based on the defined acceptance rates from the field quality analysis process.

RESPONSIBILITIES

Identify new quality issues or unjustified warranty claims for defective parts from one of three commodities:
o Interior/Exterior
o Electrics/Electronics
o Powertrain
Analyze warranty return parts and determine the root cause of the failure
Lead task forces to solve quality problems together with suppliers/internal departments (RD, Quality, After Sales, Production)
Document the analysis results in the respective IT systems and Monitor Field Warranty Data and adjust Parts Routing
Negotiate warranty charge back to suppliers
Supplier Visits/Audits to ensure Warranty Analysis Processes are according to VDA standard
Supervise technician to ensure correct parts handling and timely system processing
Ability to train, lead and mentor other engineers

QUALIFICATIONS

Bachelors degree (accredited school) or equivalent work experience with emphasis in Engineering and/or Quality Management. Must have 7+ years experience in a technical function in the Automotive Industry. Further qualifications needed:
Process optimization:
Analysis and optimization of processes
Business General:
Knowledge of fundamental business practices and concepts that impact the success and profitability of the organization
Quality Assurance:
Knowledge of accounting standards, statistical analysis, precision measurement, and process capability
Processing:
Comprehensive knowledge of quality control, costs, tools, and other techniques to achieve maximum efficiency
Multicultural competencies:
Ability to productively work alongside representatives of various cultures to ensure success of global processes
Automotive Engineering:
Fundamental understanding of the components of vehicles as well as physical forces and chemical processes
Materials Sciences:
Knowledge of qualities and characteristics of materials used in the automotive industry

ADDITIONAL INFORMATION

Ability to work in an international and multicultural environment
Excellent communication and presentation skills
Must be able to work flexible hours/work schedule
Travel domestically and internationally
German language skills are advantageous