Maritime Field Service Engineer

All Jobs >
Maritime Field Service Engineer

Northern Defense Industries, LLC (NDI), an AMS Group, Inc. (AMS Group) Company, is a leader in design, integration, and delivery of full-spectrum integrated security solutions for critical infrastructure, maritime & coastal, and transportation applications. NDI has been a member of the AMS Group since 2002. AMS Group is a privately held US business formed in 1983 with the specific purpose of accelerating time to market and providing through-life-support of state-of-the-art technology for defense and homeland security needs.

For over twenty years NDI has provided mature, cost effective, proven technology systems that have been deployed around the world, providing Maritime Domain Awareness (MDA) for US and partner nations. NDI is the US sole source provider of parts, repairs, and field service for the TRS-3D and TRS-4D radar system.

As a Field Service Engineer, one will perform on site field service support for scheduled and unscheduled maintenance activities on the SPS-75 and SPS-80 radar systems. Field Service Engineers provide technical advice and guidance on installation, adaptation, configuration or enhancement of Company technical radar systems. Our team provides expertise for the resolution of technical problems and troubleshoots naval and coast guard radar systems.

Application of diagnostic techniques to identify problems, investigate causes, and implement repairs is essential. Up to 60% CONUS and OCONUS travel will be required.

• Provides on-site troubleshooting of SPS-75 and SPS-80 radar systems, including testing and diagnostics.
• Study and review of technical manuals and publications for the purpose of on-site application.
• Replaces defective components and installs components, kits, and consumable parts.
• Provides training and technical expertise to customers, including consultative assistance during off hours as needed.
• Implements software upgrades as updates are made by the OEM.
• Prepares and publishes engineering reports at the end of each on-site visits, detailing diagnostic readings, summary actions, and recommendations.

• Proficiency and understanding of the function of each SPS-75 and SPS-80 major component and most common troubleshooting steps.
• >95% successful diagnosis of radar faults and recommendation of appropriate corrective action.
• Timely response (within 24 hours) to customer requests for consultative assistance.
• No engineer related negligence/damage to customer equipment.
• No safety incidents resulting in personal injury.
• 100% accountability of repair parts and tools/equipment.

• 10+ years of experience in ISR repair on maintenance with a strong preference for experience with Navy/CG radar systems.
• Experience with the SPS-75 or SPS-80 preferred.
• Ability to use testing and diagnostic tools, including multimeters, Oscilloscopes, Peak Power Meters and other equipment; acumen to analyze results and draw conclusions.
• Strong attention to detail and ability to administer troubleshooting steps as outlined in technical manuals.
• Understanding of radar software and its interface with hardware and RDCs.
• Ability to effectively communicate and understand complex engineering concepts.

• Must have a Secret Security Clearance.
• Valid Passport.
• Must be a US Citizen.
• Must have a clean driving record and ability to travel within the US.
• Must be willing to work in both a maritime and shipyard environment.
• Must be willing to attend tower climbing certification program.