Field Service Engineer - Accelerator

Overview

Join to apply for the Field Service Engineer - Accelerator role at IBA Proton Therapy
.

Life at IBA — we’re shaping the future of cancer care. Headquartered in Belgium and powered by over 2,200 professionals worldwide, our mission is to Protect, Enhance, and Save lives. We are a global leader in Proton Therapy with experience across diagnostics, cancer treatment, and industrial applications.

• Install and test equipment/systems according to the defined planning, timelines, operating processes, and specifications.
• Perform system troubleshooting and report improvements to the Research and Development Team.
• Maintain equipment/systems according to the maintenance schedule, and repair equipment/systems while taking all necessary actions to resolve problems.
• Assist with the creation of training material and delivery of training to other colleagues.
• Document and report interventions and actions undertaken with high levels of detail and accuracy.
• Support the Remote Helpdesk shifts consisting of troubleshooting and dedicated support to our installed base.
• Participate in multidisciplinary projects to improve processes, products, and emphasize best practice sharing.

• Bachelor or Master of Science (or equivalent) in physics, electronics, mechanics, or systems engineering.
• Experience with particle accelerator technology highly desired.
• Excellent oral and written skills in English.

• Customer service oriented.
• A team player with strong interpersonal skills that can give and receive feedback in a positive and constructive way.
• Driven, proactive, and hands-on.
• Uphold all health and safety policies and practices.
• Focused on delivering on deadlines while ensuring the highest quality standards as required by policies and regulations.
• Willing to travel approximately 50% of the time, with more travel foreseen during training (+/- 6 months).
• Flexible to work morning, afternoon, or night shifts and weekends.
• Capable of handling pressure in stressful situations.
• Capable of adapting to different cultures and various business groups.

• Salary:
  Approx. $82,100 – $107,800 (based on experience, location, and education).
• Variable Pay:
  Profit sharing, time-based compensation, “above & beyond” awards, referral rewards.
• Core Benefits (100% employer-paid):
  Life & AD&D Insurance, Short/Long-Term Disability, Medical/Dental/Vision subsidies, Health Savings Accounts, Wellness incentives, 401(k) match, paid parental leave, paid time off, tuition reimbursement, emergency travel & employee assistance.
• Optional Benefits:
  Voluntary Life Insurance, Pre-paid Legal, Flexible Spending Accounts.

• Seniority level:
  Associate
• Employment type:
  
  Full-time
• Job function:
  Information Technology
• Industries:
  Medical Equipment Manufacturing, Industrial Machinery Manufacturing, and related sectors