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HelpDesk/Support IT Consultant Technical Support

Proactive CX Specialist - Managed IT Services

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: Insight Investments, LLC
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, IT Consultant, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading IT services company in Jacksonville, Florida, is seeking a Customer Experience Specialist to enhance client satisfaction across all managed IT services. The role focuses on advocating for clients, facilitating communication between customers and technical teams, and managing service delivery. Ideal candidates will possess experience in customer success and strong communication skills. Applicants will be part of a team dedicated to proactive client engagement and improving service outcomes.
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