Administrative Professional

Overview

Ready for your next career opportunity? The Mouse is looking to hire you. At McCall, we believe in investing in our team as much as we invest in our customers. Founded on values of honesty, integrity, and excellence, our company has grown all around. These core values remain at the heart of everything we do. Whether you're experienced or not, we offer comprehensive training to help you succeed.

Ready to take the next step in your career? Apply in minutes from your mobile phone!

Starting Hourly Rate: $18

With McCall, you’ll experience a fun work environment that also supports your growth and goals. You’ll be the critical link between our customers and service professionals, helping ensure operations run smoothly. Your duties include:

• Manage inbound calls and emails, assisting customers with payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

• Starting Hourly Rate: $18
• A comprehensive benefits package including medical, dental, vision, maternity, and life insurance.
• 401(k) plan with company match, employee stock purchase plan.
• Paid vacation, holidays, and sick leave.
• Employee discounts.
• Industry-leading, quality training program.

What You Need to Succeed:

• High School Diploma or equivalent required
• No experience necessary
• Must be at least 18 years of age
• Proficiency in Microsoft Office tools such as Word, Excel, and Power Point
• Great phone experience is a plus

McCall is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer