Hybrid Customer Relations Analyst - Impact and Insights

A leading financial services company is seeking a Customer Service Representative to address escalated customer issues and provide timely resolutions. This full-time position involves overseeing customer concerns, generating reports, and recommending process enhancements. The ideal candidate should possess a bachelor's degree or equivalent experience, strong time management skills, and proficiency in Microsoft Office applications. This hybrid role requires attending the office three times a week, offering market-competitive compensation and benefits, including generous paid time off and a 401K retirement plan.
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