Family Services Specialist

JOIN THE ECS4

Kids TEAM

At ECS4

Kids (formerly Episcopal Children’s Services), we honor young children’s immense potential by helping them enter school ready to learn. We cultivate lifelong learners by immersing children in enriching guided experiences and discovery-oriented approaches. Through programs like Voluntary Prekindergarten (VPK), Head Start, School Readiness, Child Care Resource & Referral (CCRR), and more, our dedicated professionals work with families and caregivers throughout Florida to promote children’s well-being.

These enable us to strengthen key areas including motor development, cognitive development, social and emotional development, language and communication skills, and problem‑solving skills.

Job Type: Full‑time

Partner with us to help empower communities to rise above generational poverty with comprehensive early childhood education and holistic family support. We have career opportunities available in several counties throughout Northeast and Central Florida.

• Medical, dental and vision insurance
• 403(b) plan with 5% employer match
• Employee Assistance Program (EAP)
• Long‑term & short‑term disability insurance
• Employer‑paid life insurance
• Paid holidays
• Generous paid time off
• Career development
• Qualifying employer for Public Service Loan Forgiveness Program

The Family Services Specialist is responsible for providing child care information, provider listings, and referrals to parents. Also responsible for determining families eligible for School Readiness and Voluntary Prekindergarten services when appropriate.

• Provide child care information to all parents regardless of income level.
• Facilitate parental choice through the identification of available services, and the provision of information and assistance to help parents evaluate the appropriateness of different child care settings and make a choice that best fits their needs.
• Offer child care choices free of bias and preference for any specific type of child care; center based, home setting, church program, public or private, etc.
• Apply and communicate knowledge in the area of developmental needs of children, local and state care rules and regulations, and developmentally appropriate child care practices.
• Convey child care information in a relaxed manner, problem‑solve in a positive manner, and communicate sensitively and responsively to the needs and concerns of others.
• Provide necessary statistical information when requested.
• Receive and document all complaints from any source that pertains to child care.
• Attend any pertinent conferences, trainings and meetings conducted by the Office of Early Learning or others as recommended by your supervisor.
• Assist in the staffing of community booths, children’s festivals, etc.
• Be knowledgeable of requirements regarding School Readiness, Head Start, Voluntary Prekindergarten, and other Pre‑kindergarten programs for parents and provide assistance to parents and providers.
• Accurately and in a timely manner determine/redetermine eligibility for qualified children and families.
• Submit reports / information for School Readiness, Voluntary Prekindergarten, and CCRR accurately and by deadline.
• Maintain EFS Mod so that client files are accurate and current and required data fields are accurately captured.
• Maintain confidentiality in regards to information accessed in the performance of job duties.
• Assist in maintaining the Wait List.
• Distribute approved written materials to parents, providers, businesses, and/or community leaders regarding CCR&R, the importance of qualify early education, public policy, and parent education as requested.
• Responsible for implementing the coalition’s anti‑fraud plan daily activities related to prevention, detection, investigation, and reporting of possible over payment resulting from potential fraud or abuse.

(These essential job functions are not to be construed as a complete statement of duties performed. Employees will be required to perform other related marginal duties as required.)

This position reports to the Family Services Coordinator.

• Bachelor’s degree in Early Childhood Education,…