KYC Production & Capacity Steering

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* Generally accountable for significant advanced analytics and/or modelling function or area that typically has enterprise-wide impact or accountability
* Enterprise or functional expert, requiring broad managerial and deep specialized knowledge with enterprise scope
* Undertakes and completes a variety of complex initiatives requiring for own area requiring seasoned specialist knowledge and/or the integration of cross functional processes
* Typically deals with senior/executive management
* Focuses on longer-range planning for functional area (e.g. 12 months or greater)
* May manage and prioritize multiple projects at a given time
* Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or;
* 7+ year of relevant experience; higher degree education and research tenure can be counted
* Capacity modeling experience preferred
* Workforce strategy experience preferred
* Adheres to enterprise frameworks or methodologies that relate to activities for our business area
* Ensures respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities
* Participates in cross-functional/enterprise initiatives as a subject matter expert helping to identify risk/provide guidance for complex situations
* Conducts internal and external research projects; support the development/delivery of presentations/communications to management or broader audience
* Conducts meaningful analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices
* Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exist
* Leads/facilitates and/or implements action/remediation plans to address performance/risk/governance issues
* Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements
* Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
* Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
* Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest
* Provides thought leadership and/or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business units
* Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
* Participates in personal performance management and development activities, including cross training within own team
* Keep others informed…