Debt Collector

At HMS Collections
, we don’t just "collect debt"—we restore the financial health of local medical and dental practices. We are looking for a disciplined, results‑driven Professional Recovery Specialist to manage a growing portfolio of private practice accounts.

• Account Management:
  Manage and prioritize a high volume of accounts across our tiered recovery schedule (from micro‑debts under $100 to high‑value professional accounts).
• Negotiation:
  Utilize persuasive communication and empathy to establish firm repayment plans and settlements.
• Data Accuracy:
  Input invoices and manage spreadsheet imports into our collection software with 100% accuracy.
• Skip Tracing:
  Use industry tools to locate and contact delinquent account holders.
• Compliance:
  Maintain strict adherence to HIPAA and FDCPA regulations to ensure ethical and legal recovery.

• The Communicator:
  You have a professional phone voice and the ability to remain calm and respectful under pressure.
• The Problem Solver:
  You can identify why a payment is stalled and find a creative path to a "Yes".
• The Detail-Seeker:
  You are proficient in Microsoft Excel and comfortable managing complex spreadsheets.
• The Disciplined Pro:
  You thrive in a goal‑oriented environment and take pride in hitting (and exceeding) recovery targets.
• Experience:
  
  1–2 years in collections, medical billing, or high-level customer service is preferred but not required for the right candidate.

Entry level

Full-time

Accounting/Auditing and Finance

Market Research

Jacksonville, FL