LTL Sales & Operations Manager

Overview

Corporate Traffic is an established family-owned and operated asset-light third-party logistics company. We specialize in multi-modal transportation services with a focus on technology-driven efficiencies and exceptional customer service. Our company has demonstrated year-over-year growth while maintaining strong relationships with both customers and carrier partners.

With the ever-changing market, we are seeking an experienced LTL Sales & Operations Manager to take ownership of expanding our Less-Than-Truckload division. This role offers the opportunity to build and lead a high-performing team while driving significant revenue growth in a collaborative, result-driven environment.

• Minimum 3+ years’ experience in LTL Sales & Operations at a freight brokerage or LTL carrier
• Preferred 5+ years with demonstrated revenue growth and team leadership
• Proven track record in carrier relationship management with major LTL carriers
• Experience onboarding and growing customer accounts in the LTL space
• Proficiency with Transportation Management Systems (TMS) and Customer Relationship Management Systems (CRM)

• Drive business growth through new account development and expansion of current customer partnerships
• Partner with other sales and operations teams to deliver integrated solutions for customers
• Oversee daily LTL operations, including carrier scheduling, freight optimization, and shipment consolidation, while serving as the primary customer contact for service issues and escalations
• Build and maintain strategic partnerships with major LTL carriers; negotiate and manage contracts to ensure competitive pricing and service quality
• Manage the LTL billing process, resolving discrepancies and disputes in partnership with the accounting department to ensure accurate invoices
• Implement process improvements to enhance efficiency, reduce costs and drive profitability
• Lead, train and develop team members with clear advancement pathways while creating and monitoring key performance indicators such as on-time delivery, cost-optimization, and margin improvement
• Champion technology adoption and leverage reporting tools to maintain operational excellence and competitive advantage

• Base salary plus uncapped incentive and bonus opportunities
• Health, Dental, Vision, Disability and Life Insurances
• 401(K) with immediate company match upon eligibility
• Unique PTO policy and 7 company paid holidays
• Modern office with state-of-the-art tools and resources
• Onsite Gym