Automotive Lead Technician

Automotive Lead Technician – Bridgestone Retail Operations, LLC

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Our mission is to “Serve Society with Superior Quality,” and we support teammates with competitive pay, formal training, performance incentives, paid vacation and holidays, healthcare packages, and a 401(k) plan. We value diversity and encourage every teammate to bring their whole self to work.

Retail

The Lead Technician position requires your experience and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills in driving a team toward increased customer care and satisfaction.

Pay Range: $22.23 – $43.69 per hour.

Our technicians enjoy a performance‑based compensation model known as flat‑rate pay, rewarding a predetermined amount for each eligible task to foster efficiency and swift task accomplishment.

• Diagnose and repair to specifications – brakes and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning, and computer systems.
• Adequately explain technical diagnoses and needed repairs to non‑mechanical individuals.
• Stay current with rapidly changing automotive technology through continuous paid formal training.
• Assist and train technicians/mechanics in performing technical activities.
• Obtain or maintain ASE certifications in at least five of A1–A8 within the first two years of employment (tests and registration fees are paid by the company; bonus for each test passed).

• Valid automobile driver’s license at all times and ability to drive customer and company vehicles.
• Skilled in brake diagnosis/repair.
• Skilled in alignment, steering & suspension diagnosis/repair.
• Skilled in general automotive maintenance & tire repair.
• Current federal, state and local certifications/licenses where applicable.
• Ability to communicate technical information to non‑technical people.
• Reading, writing and math skills.

• Strong understanding of electrical/electronic systems, engine repair, engine performance, automatic transmission/transaxle, manual drivetrain/transmission, or automotive heating/AC.
• Five years of automotive repair experience, demonstrated skills via third‑party assessments/certifications, or completion of a Vocational‑Technical School Program.
• ASE certification in at least three of A1–A8 (L1 can be one of the three – brake and steering & suspension ASEs preferred).

• Medical, Dental and Vision – starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

• Professional Development: resources to help you level up.
• Community Involvement: pride in working with local communities and giving back.
• Integrity & Teamwork: driving to do things right, always, together.

At Bridgestone, you are Free to Be

We believe people can only deliver superior service and quality when they bring their whole selves to work and feel supported. We champion all perspectives, individuals and teams, and build a diverse team that mirrors the world we serve.

• A supportive and engaging onboarding experience to ensure a smooth transition.
• The opportunity to develop and grow through training and regular mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic, and challenging work environment.
• Agility and work/life effectiveness and long‑term well‑being.
• A diverse and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider all individuals for employment regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or need for sponsorship may disqualify you.

Mid‑Senior level

Full‑time

Management and Manufacturing

Retail