Lease & Rental Sales Coordinator! Idealease

Lease & Rental Sales Coordinator

Cumberland Idealease – Jacksonville

Shift: First Shift

Cumberland Idealease of Jacksonville is seeking a Lease & Rental Sales Coordinator to support the execution and coordination of our lease and rental business.

The Lease & Rental Sales Coordinator serves as a central point of coordination between customers, the Sales team, Rental operations, the Service Department, and external vendors. The ideal candidate is detail-oriented, highly organized, and comfortable managing multiple priorities in a fast-paced, operational environment.

• Handle day-to-day Accounts Payable paperwork and make sure invoices and financial documents are routed correctly
• Keep customer and vehicle files organized and up to date, including insurance and required compliance documents
• Answer incoming calls and help direct customer questions to the right person quickly and professionally
• Support billing by assisting with fuel reconciliation, mileage tracking, and contract paperwork

• Administer rental unit check-in and check-out processes, including inspections, mileage capture, and documentation
• Perform daily yard and inventory checks to ensure fleet status accuracy
• Maintain fleet compliance records including inspections, registrations, telematics, and insurance

• Coordinate preventative maintenance, unscheduled repairs, roadside service, and third-party vendors
• Manage repair-related documentation including repair orders, purchase orders, credit memos, and customer rebilling
• Perform regular follow-ups with the shop to ensure timely completion of repairs

• Help prepare rental contracts, support billing, and coordinate vehicle availability
• Work closely with the Lease and Rental Account Manager and coordinate as needed with the Orlando office to support customer needs and fleet availability

• Demonstrate Cumberland Idealease’s core values of Honor, Readiness, Victory, and Loyalty
• Maintain strong working relationships across Sales, Service, Rental, and Administrative teams

• High school diploma required;
  Associate degree or higher preferred
• Previous administrative or coordination experience preferred
• Strong organizational and multitasking skills with attention to detail
• Professional communication and customer service skills
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Ability to work independently while supporting a team-based operation