Overnight Guest Service Agent - Cloudveil

About Us

Crystal Creek Hospitality is a collection of independently spirited and branded hotels focused on remarkable hospitality™. We see every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments are at the core of every decision we make and every person we hire. No heroes, no egos–just a diverse group of individuals with solid relationships built on a foundation of trust that honors our employees, guests, and investors.

• We Engage and We Listen
• We Care and We Own
• We Provide and We Ensure
• We Appreciate and We have Fun

The night auditor will be responsible for closing out and rolling the dates in all systems that support hotel operations. They will have a dual role as a Front Desk Agent and Auditor.

• Education:
  
  High School graduate or GED certificate, with an aptitude for math.
• Experience:
  
  Previous hotel front desk and PMS computer experience a plus.
• Other skills:
  Basic computer skills a must. Must be able to work well with others and be detail oriented. Must be able to work alone and over night shifts.

Employees must fulfill their performance standards for this position and comply with the policies, rules and procedures of The Cloudveil, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by The Cloudveil.

Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other hotel/company officials.