Customer Account Representative

Customer Account Representative

Rent‑A‑Center – Jackson, TN

Entry level

Full‑time

Sales, Supply Chain, and Customer Service

Retail, Restaurants, and Warehousing & Storage

Provide customers access to high‑quality goods that enhance their quality of life. Deliver excellent customer service in stores, via phone, and at customers’ homes, and manage rental orders.

$13.01 – $15.30 per hour.

• Paid Time Off and Sunday Off – We are closed!
• Full‑Time Employment with a consistent schedule
• Weekly Pay (company wide)
• Award‑winning culture with advancement opportunities
• Comprehensive medical, dental, vision, life insurance, supplemental life insurance, spouse/dependent life insurance, short‑term disability, long‑term disability, flexible spending accounts, 401(k) with company match, paid time off, legal insurance, identity theft protection plan, health savings accounts, hospital indemnity, critical illness, accident insurance, limited purpose plan

• Deliver friendly, top‑notch customer experiences in stores and at customer homes, obtaining new rental orders on the sales floor and over the phone.
• Handle deliveries & pickups, loading/unloading, installation of products while following handling and transportation procedures and maintaining vehicle cleanliness.
• Maintain an inviting store by merchandising and keeping the showroom dusted, vacuumed, and organized.

• High school diploma or equivalent.
• At least 18 years of age.
• Valid state driver’s license and good driving record (will drive company vehicles).
• Ability to lift and move furniture, electronics, and appliances.
• Excellent communication and customer service skills.

• Seeking a career, not just a job.
• Desire to improve customers’ lives.
• Hunger to learn the business.
• Grit and determination.

Every day requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequently lift and move heavy items. Must adhere to safety guidelines.

Monday through Saturday; store open to close hours. Sundays off, plus one other weekday off. Schedule may vary.

Rent‑A‑Center is committed to creating a diverse and inclusive work environment and is proud to be an equal‑opportunity employer.