SHIFT MANAGER
Job in
Jackson, Madison County, Tennessee, 38302, USA
Listed on 2026-02-26
Listing for:
Zaxby's
Full Time
position Listed on 2026-02-26
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Acts as a model of customer service excellence and provides high level customer assistance behind the counter and in dining room;
Trains/mentors 3-5 FOH employees and provides direction and performance feedback;
Maintains expert knowledge of the Micros ordering system;
Oversees FOH employees to complete the FOH checklists by each shift's end;
Resolves minor customer issues at a workstation or in the dining room
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