Field Service Technician-Electric Power Generation - Puckett Power Systems-Jackson

Field Service Technician – Electric Power Generation
Company: Puckett Power Systems – Puckett Machinery Company
Location: Jackson, MS
Employment Type: Full‑time
Seniority Level: Mid‑Senior level
Job Function: Manufacturing and Maintenance
Industries: Machinery Manufacturing
Compensation: Starting pay $25+/hour, depending on experience it'll be varied based on qualifications

We offer a comprehensive benefits plan including medical, dental, and vision; 401(k); life and disability; flexible paid time off; a field service vehicle; and specialized technical training after one year of service. The position may require service hours beyond the normal schedule and for emergency calls.

Company Overview: Puckett Machinery Company is the Caterpillar® heavy equipment, rental services, and power systems dealer for central and southern Mississippi, with 15 locations. The industry leader in our territory, helping our customers succeed is our number one priority.

Role

Summary:

The Electric Power Field Service Technician provides field support for Caterpillar diesel and natural gas electric power generation and petroleum engine product lines. Duties include maintenance, inspections, load banking, troubleshooting and repair of engine and electrical systems, commissioning of engines/generators, and maintenance and/ maintenance/commissioning of transfer switch and switch gear systems.

• Perform maintenance, inspections, load banking, troubleshooting, and repair of engine and electrical systems; commission engines/generators; coordinate maintenance/commissioning of transfer switch and switch gear systems in accordance with quality & safety standards.
• Troubleshoot, problem‑solve, and identify problems through failure analysis.
• Test, measure, align and adjust engine systems and components.
• Research and determine re‑usability of parts per manufacturer guidelines.
• Coordinate ordering of replacement parts with supervisor.
• Prepare and submit detailed, complete, and legible service reports using prescribed forms and procedures promptly.
• Keep supervisor apprised of status of assigned repair jobs and assist in addressing customer questions and concerns.
• Provide technical guidance, assistance, and training to internal technicians and customers as requested.
• Troubleshoot field‑service delivery‑related problems (weather, traffic, breakdowns) to resolution in real time.
• Maintain all motor‑vehicle logs, documentation, and driving standards as required by DOT, federal/state authorities, and the company.
• Inspect assigned vehicle and equipment daily, report repair/maintenance requests, and maintain the vehicle in a clean and fueled state of readiness.
• Maintain a professional and proper personal appearance at all times.
• Keep up to date with developments in tooling, technologies, and systems.

• High school diploma or GED equivalent required. Diesel engine, construction equipment, and/or truck engine training and certifications through accredited technical schools or relevant military experience preferred.
• Minimum 4–6 years of hands‑on experience as a diesel technician repairing Caterpillar or competitor spark‑ignited engines, electrical switch gear, and diesel/electric systems. Minimum 3 years in a field‑service setting required.
• Ability to read and comprehend moderately difficult computer‑based schematics, specifications, service and parts literature, technical bulletins, safety manuals, and other related publications.
• Solid mechanical systems knowledge of diesel engines/engine failures and electrical and hydraulic systems.
• Proficient in the use of mechanical test equipment including CAT ET, PL1000 interface, and EMCP programming.
• Ability to safely use material‑handling equipment and tooling and wear required PPE (protective eyewear, gloves, harnesses trabal footwear) during shifts that may last between 8 and 11 hours.
• Current Class D motor‑vehiclenju license, DOT medical certification, renov other related licenses as required by the Department of Transportation or state statutes.
• Must have and maintain a driving record (MVR) that meets the company’s motor‑vehicle policy standards.
• Good knowledge of…