Supervisor, Trades ​/ Skilled Labor, Installation Technician

The Supervisor I position at Netsync is an essential leadership role focused primarily on the installation of network hardware infrastructure across educational and professional environments. This is a hands-on installation-focused role that supports day-to-day oversight of field technicians and ensures the successful execution of all project deliverables. Candidates must possess strong field experience, leadership skills, and a deep understanding of structured cabling and network equipment installations.

The selected candidate will act as an assistant project coordinator (PC) and key liaison between the field teams and project leadership. This role includes mentoring by Supervisor III’s and Area Supervisors, and is designed for experienced professionals who are ready to grow into more advanced leadership positions.

• Supervise ENG I–III technicians in the field, ensuring consistent compliance with Netsync quality standards, safety procedures, and installation best practices.
• Serve as an on-site lead for high-visibility and complex network installation projects, including structured cabling, switch/AP/phone/UPS deployments.
• Act as the main point of contact (POC) for a multi-year project supporting a major hospital district in Louisiana.
• Conduct network assessments and produce thorough documentation of client MDF/IDF environments.
• Support associate project coordinators in driving project schedules, materials, and deliverables to completion.
• Monitor team progress, escalate issues as needed, and ensure technicians are completing accurate documentation using Microsoft Word, Excel, and internal tools.
• Participate in regular QC checks and audits of technician work to maintain a high level of service.
• Review ENG I–III technicians quarterly and provide feedback to leadership regarding performance, growth, and accountability.
• Ensure proper use of tools, safety equipment, and adherence to ladder and job site safety protocols.
• Support new team member onboarding, training, and development in collaboration with Supervisor III's and Area Supervisors.
• Foster a culture of professionalism, accountability, and continuous improvement.

• Effective Communication: Must be able to communicate clearly and effectively with team members and supervisors.
• Follow Directions: Ability to take direction from on-site supervisors/leads and act appropriately.
• Punctuality: Must be consistently on-time for work. If unable to attend, must notify the designated supervisor at least one hour in advance.
• Dress Code: Must wear pants and a Netsync shirt at all times during installations.
• Driver’s License: Must possess a valid, non-expired driver’s license.
• Background and Drug Screening: Must be able to pass a drug test and background check.
• Age Requirement: Must be 18 years or older.
• Team Player: Must be able to work collaboratively with teammates in a professional manner.
• Reliable Transportation: Must have reliable transportation to and from job sites.
• Flexible Hours: Must be able to work flexible hours, including:
  • 4 PM - 12 AM
  • 8 AM - 5 PM
• Work Hours: This job may involve long working hours with minimal breaks.
• Availability: After device cutover, day-1 support may be required, and the individual must be available and on standby for these engagements.
• Physical Requirements: Must be able to squat, bend, and reach without limitations.
• Documentation Comprehension: Must be able to understand and follow deployment documentation as a guide for installations.
• Commute: Must be able to drive at least up to 4-5 hour to job sites daily.
• Work Environment: Must be able to work in hot environments and endure the associated conditions.

IT Experience Required

• Racking and Stacking: Experience with the racking, stacking, and powering of switch devices.
• Port Migration: Ability to perform port migration from old devices to newly installed switches.
• Perform installation of internal and external Access Points (APs).
• Perform installation of data center appliances, including all associated cabling and labeling.

• Phone Installation: Proficient in installing end-user phone devices across various campus settings,…