Field Service Technician-Electric Power Generation - Puckett Power Systems-Gulfport

Field Service Technician – Electric Power Generation

Company:
Puckett Machinery Company (Puckett Power Systems, a Caterpillar® dealer)

Location:

Gulfport, MS

We are seeking experienced Electric Power Generation Field Service Technicians to support Caterpillar diesel and natural gas electric power generation and petroleum engine product lines. The technician will perform maintenance, inspections, load banking, troubleshooting, and repair of engines and electrical systems, and will commission engines and generators as well as transfer switch and switch gear systems.

• Perform maintenance, inspections, load banking, troubleshooting, and repair of engine and electrical related systems, commissioning of engines/generators, and coordination, maintenance and/or commissioning of transfer switch and switch gear systems.
• Troubleshoot, problem solve, and identify the problem through failure analysis.
• Test, measure, align, and adjust engine systems and components.
• Research and determine re‑usability of parts in accordance with published manufacturer guidelines.
• Coordinate ordering of replacement parts with supervisor.
• Prepare and submit detailed, complete and legible service reports of all inspection and repairs performed.
• Keep supervisor regularly apprised of status of assigned repair jobs and assist in addressing customer questions and concerns.
• Provide technical guidance, assistance, and training to internal technicians and customers as requested.
• Troubleshoot field service delivery‑related problems (weather, traffic, breakdowns) to resolution in real time.
• Maintain all motor vehicle logs, documentation, and driving standards as required by the Department of Transportation (Use the "Apply for this Job" box below). federal/state authorities, and the company.
• Inspect assigned vehicle and equipment daily and report repair and maintenance requests; keep the vehicle clean and fueled.
• Maintain a professional and proper personal appearance at all times.
• Keep up to date with developments in tooling, technologies and systems.

• High school diploma or GED equivalent required. Diesel engine, construction equipment, and/or truck engine training and certifications through accredited technical schools or relevant military experience preferred.
• Minimum 4 to 6 years of hands‑on experience repairing Caterpillar or competitor spark‑ignited engines, electrical switch gear, and diesel/electric systems; minimum 3 years of field service experience.
• Ability to read and comprehend moderately difficult computer‑based schematics, specifications, service and parts literature, technical bulletins, safety manuals, and other related publications.
• Solid mechanical systems knowledge of diesel engines/engine failures and electrical and hydraulic systems.
• Proficiency in mechanical test equipment, including CAT ET, PL1000 interface, and EMCP programming.
• Ability to safely use material handling equipment and tooling and wear required PPE during a shift assignment that could last between 8 and 11 hours.
• Current Class D motor vehicle license, DOT medical certification, and other required licenses.
• Good knowledge of DOT regulations and transportation industry practices.
• Excellent customer service and interpersonal communication skills.
• Strong problem‑solving skills, detail oriented, and ability to work accurately.
• Good computer skills using related information system applications (e.g., SIS, DBS).
• Ability to perform duties with urgency and exceed customer expectations.
• Ability to work independently in a dynamic fast‑paced field service environment.
• Availability to work a standard five‑day schedule with daily overtime and weekend hours as necessary.
• Possess a complete set of basic mechanic hand tools including drives, sockets, and wrenches.

• Starting pay $25+/hour, depending on experience.
• Comprehensive benefits plan including Medical, Dental, and Vision; 401(k);
  Life and Disability.
• Flexible Paid Time Off.
• Field service vehicle.
• Specialized technical training (factory training after one year of service).

Apply today to join our Gulfport team and help our customers succeed.