Sales Associate

About Petco

We’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years. From favorite meals and toys to trusted supplies and expert support, we bring the universal truths of pet parenthood to every store. We are 29,000+ strong across 1,500+ Petco stores in the U.S., Mexico, and Puerto Rico, plus 250+ Vetco Total Care hospitals, preventive care clinics, and distribution centers.

Since 1999, Petco Love has supported thousands of local animal welfare groups and helped find homes for approximately 7 million animals.

As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions while creating a welcoming, safe, and engaging environment for everyone who walks through our doors.

• Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.

• Greet customers and deliver friendly, helpful, and solution‑focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Help maintain an organized, visually appealing sales floor.

• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional set‑ups.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.

• Deliver consistent, courteous, and knowledgeable service.
• Educate customers on products, services, and promotions.
• Support store sales and service goals.

• Maintain store cleanliness, organization, and presentation standards.
• Assist with inventory replenishment and stock accuracy.
• Support daily operational routines and task execution.

• Customers feel welcomed and supported during every visit.
• The sales floor is clean, stocked, and easy to shop.
• Team members work collaboratively to support store goals.
• Pets are cared for safely and responsibly.

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast‑paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

This role is performed in a Pet Care Center retail environment and requires active engagement on the sales floor.

• Frequent standing and walking, bending, kneeling, reaching, and lifting.
• Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Regular engagement with customers, providing assistance and performing cashiering and point‑of‑sale transactions.
• Must be able to work in proximity to animals, including exposure to dander, odors, noises, and cleaning chemicals.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

• Purpose‑driven work that makes a difference for pets and people.
• A welcoming, inclusive team environment.
• Opportunities to learn, grow, and explore career paths.
• A fun, fast‑paced role where no two days are the same.

Start Rate: $12.00

For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO – see

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.