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Technical Support

VoC Strategy Lead: Customer Experience Advocate

Job in Jackson, Hinds County, Mississippi, 39200, USA
Listing for: UKG (Ultimate Kronos Group)
Full Time position
Listed on 2026-03-09
Job specializations:
  • Language/Bilingual
    Technical Support
Salary/Wage Range or Industry Benchmark: 115100 - 165450 USD Yearly USD 115100.00 165450.00 YEAR
Job Description & How to Apply Below
A leading workforce solutions provider in Jackson, Mississippi is looking for a VoC Lead to translate customer insights into actionable strategies. You will conduct research, synthesize feedback, and collaborate with cross-functional teams to enhance customer experience. Ideal candidates will bring over 9 years of relevant experience, coupled with excellent qualitative and analytical skills. Enjoy flexibility, competitive compensation, and a meaningful role that positively impacts thousands of users daily.
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