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Network & Technical Support Engineer

Job in Jackson, Hinds County, Mississippi, 39213, USA
Listing for: InstantServe LLC
Full Time position
Listed on 2026-03-04
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Job Description & How to Apply Below
Job Title:
Network & Technical Support Engineer


Location:
Jackson MS - Onsite


Shift

Hours:

8-5pm 40hrs/week


Duration: 12+ Months

Project Details: The State of Mississippi Department of Education (MDE) is seeking qualified contractors to provide network and technical support services on a statewide basis to local schools and school districts.

REQUIRED SKILLS/EXPERIENCE
  • Microsoft Active Directory 2012 R2 (or higher) experience 2 years
  • Microsoft Exchange 2013 (or higher) experience 2 years
  • Microsoft Server 2012 R2 (or higher) experience 2 years
  • Routing and switching experience 3 years
  • Google Workspace and Microsoft Office 365 2 years
  • Wireless/Wi-Fi Networking Experience 2 years'
  • Experience implementing audio-visual communications (video conferencing) 1 year
  • Experience developing and delivering technical training in a classroom setting 2 years
  • Project management experience for hardware and software implementation projects 2 years
  • WAN, LAN and network design experience, including development of layouts and specifications 2 years'
  • Experience including, but not limited to, connecting into routers via PCs and laptops, examining interfaces, pinging and tracing routes; and basic IP configuration 3 years
  • Microsoft Windows 7 and 10/11 experience 6 months
  • Mac OS 10.11 or higher 2 years
  • Microsoft SQL Server 2014 or higher 2 years
  • Server and workstation virtualization experience 3 years
  • Firewall configuration experience 3 years'
  • Experience in MDM technologies for setting up and managing devices on and off campus such as Google Admin Console, Intune, JAMF, etc. 2 years'
  • Experience in setting up and managing a web filter for devices on and off campus 2 years'
  • Experience in implementing remote support solutions for devices on or off campus 2 years
  • Ability to effectively communicate in English verbally and in writing
  • Ability to interact with functional users and technical staff regarding business and information technology needs
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