Senior Systems Business analyst - Public Assistance Programs; SME

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Job Title: Senior Systems Business analyst - Public Assistance Programs (SME)

Location: Jackson, MS

Duration: 3 years

Visa: Open



Job Summary

MDHS seeks a Senior Systems Subject Matter Expert (SME) to provide technical and functional leadership for systems supporting SNAP, TANF, Child Support, Child Welfare, and related programs.

The role requires 20+ years of hands-on experience designing, configuring, and optimizing mission-critical systems, with a strong preference for expertise within Mississippi’s government ecosystem.



Key Responsibilities

Functional Leadership:

Serve as the primary authority on business processes for SNAP eligibility, TANF case management, child support enforcement, and child welfare interventions.

Translate federal/state policies (e.g., FNS, ACF, Title IV-E) into functional system requirements.

Technical Specifications Ownership

Define and maintain system specifications for legacy/mainframe (e.g., COBOL/CICS) and modern platforms (SaaS/PaaS).

Lead configuration of workflows, business rules, data integrations (APIs/EDI), and security protocols.

Ensure systems meet FTI (Federal Tax Information) safeguards and CMS technical standards.

System Lifecycle Management

Oversee SDLC for enhancements, patches, and upgrades (Agile/Waterfall).

Troubleshoot high-severity defects and performance bottlenecks (e.g., batch processing failures).

Compliance & Innovation

Audit systems for adherence to federal technical standards (e.g., SNAP EBT integrity, OCSE child support interfaces).

Advise on cloud migration (AWS/Azure), data analytics, and robotic process automation (RPA).



Required Qualifications

Functional Specifications Expertise: (Mandatory)

20+ years designing/configuring systems for:

SNAP:
Eligibility determination, EBT integration, benefit issuance.

TANF:
Work requirement tracking, time-limited assistance.

Child Support:
Income withholding, interstate case processing.

Child Welfare:
Foster care placement, SACWIS/CWIS compliance.

Mastery of federal/state program rules (e.g., Mississippi’s TANF time limits, SNAP waivers).

Technical Specifications Expertise

Platforms:
Tibco, Oracle Cúram, Salesforce Health Cloud, or equivalent; mainframe (z/OS, DB2).

Soft Skills

Expert ability to bridge technical teams and non-technical stakeholders.

Crisis management during system outages.



Preferred Qualifications

20+ years with 10+ years in Mississippi government systems (e.g., MAGIC/MACS, MISSIS).

Certifications:

PMP, AWS/Azure Solutions Architect, Oracle Cúram.

Experience with Mississippi’s MMIS or Medicaid eligibility systems.

Integration: API/EDI development (X12, JSON), ETL tools (Informatica).

Data: SQL, data modeling, FTI encryption standards.

Operations:
Dev Ops pipelines, disaster recovery planning.

• Seniority level Associate

• Employment type
  
  Full-time

• Job function
  
  Research, Analyst, and Information Technology

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