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Customer Service Rep Bilingual

Guest Experience Specialist – Front Desk

Job in Jackson, Hinds County, Mississippi, 39200, USA
Listing for: Crescent Hotels & Resorts
Full Time position
Listed on 2026-01-12
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A hospitality company is seeking a Guest Services Agent in Jackson, Mississippi, responsible for greeting and registering guests, assisting with check-outs, and resolving inquiries and complaints effectively. The ideal candidate will demonstrate strong communication skills, a thorough knowledge of hotel services, and the ability to handle payments accurately. This role is crucial for delivering outstanding guest service, maximizing occupancy through upselling techniques, and ensuring overall guest satisfaction.

Equal Opportunity Employer.
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