School Operations Manager

Position: School Operations Manager )

Location: Jackson, MS

Reports To: Principal

Serving more than 3,300 scholars across six schools in two cities—Jackson, Mississippi and Nashville, Tennessee—RePublic Schools is the only school network solely dedicated to reimagining public education in the South.

At RePublic, we build a cohesive community of scholars, families, and staff who believe deeply in doing whatever it takes to ensure our scholars succeed. We are seeking a School Operations Manager who shares our unwavering belief that all children can achieve at high levels and change the world.

Our ideal School Operations Manager is a mission-driven leader who thrives in fast-paced environments and takes pride in running a well-organized, welcoming, and student-centered school. You bring both heart and systems to your work. Specifically, you are:

• Deeply committed to serving children and families, especially those from historically underserved communities.
• A standard-setter who strives for excellence and holds high expectations for school operations and customer service.
• Knowledgeable about school-based operations, with experience in front office management, administration, or operations leadership.
• A strong executor and systems builder, highly organized and proactive in managing daily operations and long-term processes.
• Customer-service oriented, skilled at building trust, resolving issues, and maintaining a professional and welcoming school environment.
• A calm, gritty problem-solver who remains composed under pressure and adapts quickly to shifting priorities.
• A quick and humble learner who actively seeks feedback and continuously improves.
• A source of joy and positivity, contributing to a warm, organized, and mission-aligned school culture.

At RePublic, strong school operations are essential to strong academic outcomes. The School Operations Manager ensures the school runs smoothly so teachers can focus on teaching and scholars can focus on learning. You will lead day-to-day operations, supervise front office systems, and partner closely with school leadership to ensure compliance, efficiency, and excellent service to families.

• Lead and manage front office operations to ensure a professional, welcoming experience for families, visitors, staff, and scholars.
• Serve as the primary point of contact for in-person, phone, and email inquiries, resolving issues and routing concerns appropriately.
• Oversee written communications such as newsletters, family updates, and school-facing materials.
• Establish clear systems and expectations for visitor management, phone protocols, and office procedures.

• Support and manage student enrollment processes, including outreach calls, tours, and enrollment documentation.
• Partner with school leadership to plan, execute, and staff family engagement and community events.
• Serve as a trusted liaison between families and the school, ensuring timely and clear communication.

• Manage operational systems related to facilities, food service, transportation, technology, supplies, and safety protocols.
• Support teachers and staff with instructional logistics, including copying, materials distribution, and coordination of student make-up work.
• Provide minor first aid to scholars and communicate health-related concerns appropriately.
• Coordinate emergency preparedness plans and ensure operational readiness.

• Ensure all student cumulative files are accurate, complete, and compliant with district and state requirements.
• Oversee attendance processing and reporting, ensuring timely and accurate communication with school leaders.
• Track and manage school paperwork, including permission slips, handbooks, and compliance documentation.
• Maintain compliance with all local, state, and network-level operational regulations.

• High school diploma required;
  Bachelor’s degree preferred
• Prior experience in office management or school-based operations strongly preferred
• Strong organizational, communication, and customer service skills
• Abi…