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Client Relationship Manager HelpDesk/Support Customer Success Mgr./ CSM Customer Service Rep

Strategic Customer Success Manager

Job in Jackson, Hinds County, Mississippi, 39200, USA
Listing for: SHI
Full Time position
Listed on 2026-01-26
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, HelpDesk/Support, Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
A leading IT solutions provider is seeking a Customer Success Manager to foster strong partnerships and ensure a seamless customer experience. The ideal candidate will strategize customer engagement, guide onboarding processes, and conduct success reviews to enhance retention and growth. With a focus on customer satisfaction, you'll collaborate across departments and leverage analytics to drive service excellence. This role requires strong communication skills and at least 2-4 years of relevant experience.
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