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Customer Service Representative

Job in Jackson, Hinds County, Mississippi, 39200, USA
Listing for: Duck River Electric Membership Corporation
Full Time position
Listed on 2026-01-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below

Federated Rural Electric Association headquartered in Jackson, MN is seeking a motivated Customer Service Representative to join our broadband department in Jackson, MN.

Key Responsibilities
  • Customer service
  • Billing assistance
  • Operational assistance
  • Inventory
  • Other duties as assigned by the broadband operations manager

Submit a resume and cover letter to:
Pam Heser, Executive Administrative Assistant, Federated Rural Electric heserp by the Final date to receive applications of February 16th, 2026
.

Full details can be found on our website https://(Use the "Apply for this Job" box below). under the employment tab.

Required Qualifications
  • Three years experience in customer service (preferred)
  • Experience in telecommunications/broadband industries
  • Working knowledge of all Microsoft Office programs, billing software applications, Fiber/Fixed Wireless Deployment and operations, and Network Monitoring systems
  • Must be able to meet and communicate effectively with people and fellow employees
  • Must be sympathetic to cooperative principles
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