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Customer Loyalty Specialist
Job in
Jackson, Hinds County, Mississippi, 39200, USA
Listed on 2026-01-12
Listing for:
The Strickland Group
Full Time, Part Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support
Job Description & How to Apply Below
Join Our Team as a Customer Loyalty Specialist – Build Strong Relationships & Enhance Customer Retention!
Are you passionate about creating exceptional customer experiences, fostering long-term relationships, and driving brand loyalty? We’re looking for a Customer Loyalty Specialist to join our team! In this role, you’ll play a key part in engaging customers, enhancing satisfaction, and ensuring they stay connected with our brand.
Why You’ll Love This Role:- 💼
Comprehensive Training – Whether you're experienced or new to customer loyalty, we provide the tools and support to help you succeed. - ⏰
Flexible Work Schedule – Full-time or part-time opportunities with remote flexibility. - 📈
Career Growth – Clear advancement paths into customer success, account management, or leadership roles. - 💰
Competitive Compensation – Base pay plus performance-based incentives and bonuses.
- ✅ Develop and nurture strong relationships with customers to enhance loyalty and retention.
- ✅ Proactively engage with customers to gather feedback, address concerns, and provide personalized support.
- ✅ Implement and promote customer loyalty programs to drive engagement and long‑term satisfaction.
- ✅ Analyze customer behavior and trends to identify opportunities for improving retention.
- ✅ Work closely with sales, marketing, and support teams to align strategies and optimize customer experiences.
- ✅ Resolve customer issues with professionalism and efficiency, ensuring a positive brand experience.
- ✔
Exceptional communication and relationship‑building skills - ✔
Strong problem‑solving and customer‑focused mindset - ✔
Ability to analyze data and customer feedback to drive improvements - ✔
Self‑motivated and proactive in engaging customers - ✔
Experience in customer service, loyalty programs, or account management is a plus (but not required)
- ✅
Paid training and continuous mentorship - ✅
Health insurance and retirement plan options - ✅
Incentive bonuses and performance recognition - ✅
Opportunities to grow into leadership and strategic roles
🚀
Ready to Make an Impact?
If you’re excited to build meaningful customer relationships and help create exceptional loyalty experiences, we’d love to hear from you!
👉
Apply now and join us as a Customer Loyalty Specialist—where customer connections drive success.
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