Student Life Coordinator

The Student Life Coordinator plays a central role in ensuring the smooth, efficient, and service‑oriented functioning of the Office of Student Life. Reporting to the Assistant Dean of Students, this position provides high‑level operational, administrative, and customer‑service support to the office. The Coordinator serves as a primary point of contact for students and families and is responsible for managing critical data processes, coordinating divisional operations, and supporting the delivery of a positive and responsive student experience.

This role requires high quality, proactive, and student-centered customer service.

This is a full‑time position that works on‑site in Jackson, MS with regular office hours from 8:00am – 4:30pm with a one‑hour unpaid lunch break. Evening and weekend work is occasionally required to support major events and initiatives.

• Provide high‑quality front‑line service, including front desk scheduling, identifying solutions for reported issues, and ensuring prompt responses to phone calls and emails in shared email accounts.
• Respond to student and family inquiries promptly by phone, email, and in person with a high level of professionalism, empathy, and accuracy.
• Support ongoing family communication plan in collaboration with Student Life leadership.
• Serve as the division’s main resource for operational workflows and data management.
• Manage Student Life data, systems, documents, reports, and website content including charges, holds, changes, and student organization memberships
• Oversee residence hall and fraternity house assignments in collaboration with the Assistant Director for Community Life.
• Generate accurate occupancy, membership, grades and informational reports.
• Track policy changes throughout the year and publish annual updates to the Major Facts Student Handbook and other policies and procedures.
• Support events management and space reservation processes for Student Life.
• Coordinate divisional events, space reservations, operational calendars, and related project tasks.
• Process maintenance work orders promptly.
• Develop and maintain the annual Student Life operations and events calendars, and prepare agendas and materials for meetings
• Serve as the liaison to other internal teams and collaborate on on‑cross functional projects.
• Assist with recruiting and processing of HR forms and information for personnel files.
• Monitor and assist with Student Life budget tracking, account management, purchases and p‑card processing.
• Maintain internal and external grievance files required for accreditation compliance.
• Resolve concerns efficiently and follow through on student needs.
• Other duties as assigned

• Post‑secondary degree or certification preferred, with at least two years of related administrative or operational experience.
• Excellent verbal and written communication skills.
• Strong customer service skills and professional phone etiquette.
• Positive attitude and ability to contribute to a supportive, inclusive, and responsive office environment.
• Ability to manage, organize, prioritize, and complete multiple tasks in a dynamic environment with frequent interruptions.
• Ability to exercise sound judgment, maintain confidentiality, and handle sensitive information with discretion.
• Proficiency in Microsoft Office/ (Outlook, Word, Excel, PowerPoint) and ability to master college systems such as Colleague/Datatel and Webi.
• Strong attention to detail, accuracy, and follow‑through.
• Familiarity with business writing, data management, and basic mathematical principles.

• Prolonged periods sitting at a desk and working on a computer.
• Manual dexterity needed for keyboarding and other repetitive tasks.
• Must be able to lift and move up to 25 pounds without assistance.

Interested candidates should email a copy of their resume and a letter of interest to student life . No phone calls please.

Millsaps College is a selective institution of higher education located on 100 beautiful acres in the heart of Jackson, the capital of Mississippi — a progressive southern metropolitan city of nearly half a million. Millsaps is dedicated to academic…