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Seasonal Part Time Receptionist​/Customer Service

Job in Jackson, Hinds County, Mississippi, 39200, USA
Listing for: Jackson Hewitt Inc.
Part Time, Seasonal/Temporary position
Listed on 2026-01-21
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 12 - 15 USD Hourly USD 12.00 15.00 HOUR
Job Description & How to Apply Below

Benefits

  • Flexible schedule
  • Opportunity for advancement
  • Training & development
  • Continuous learning and hands‑on experience in a tax office environment
  • Free tax return
  • Free identity protection
  • Consistent part‑time schedule with no night shifts
  • Supportive and team‑oriented work environment
Job Title:

Receptionist / Customer Service Representative

Pay: $12–$15 per hour

Schedule: Part‑Time (Approx. 30 hours/week)

Days: 4‑5 days per week

Availability

Required:

Weekends

No nights

Seasonal Position – Ends April 16, 2026

Immediate Start Required

Job Description

We are seeking a reliable and professional Receptionist / Customer Service Representative to join our team for the current tax season. This is a seasonal position ending on April 16, 2026
, and is ideal for someone looking to gain hands‑on office experience and learn the basics of tax preparation.

This role does not involve answering incoming calls. Instead, you will be making outgoing calls to clients and working closely with our call center to ensure clear communication and timely follow‑ups.

Responsibilities
  • Making outgoing calls to clients for follow‑ups, information requests, and appointment‑related communication
  • Communicating frequently with the call center to relay updates and client needs
  • Greeting clients in person in a professional and friendly manner
  • Scanning, filing, and organizing documents accurately
  • Assisting with basic administrative tasks and data entry
  • Using Google Workspace and Microsoft Office for daily tasks
  • Supporting the office team during busy periods
  • Learning and assisting with basic tax preparation processes (training provided)
Qualifications
  • Previous receptionist, administrative, or customer service experience preferred
  • Comfortable making outgoing phone calls and communicating with clients
  • Proficient with Google Workspace (Gmail, Docs, Sheets) and Microsoft Office
  • Strong organizational skills and attention to detail
  • Professional communication skills
  • Ability to learn new systems and processes
  • Reliable, punctual, and able to start immediately
  • Must be available to work weekends

Hours: Approximately 30 hours per week, spread across 4‑5 days

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