Sr Business Process & Tech Architect; Sr Controls System Engineer

Consumers Energy is Michigan's largest energy provider, providing natural gas and/or electricity to 6.8 million of the state's 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.

This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.

This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday and may be assigned to any Consumers Energy Service Center located throughout Michigan's lower Peninsula. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).

The Senior Business Process & Technology Architect participates in Information Technology Governance activities, innovation initiatives, strategic planning, and continuous process improvement efforts across the enterprise. Responsibilities include organizing, leading, and facilitating cross-business-unit requirements gathering, process design, process improvement, and reengineering initiatives, often involving endtoend analysis and future state redesign.

The incumbent must possess a solid understanding of the scope of IT Governance, its services, and products, and will review associated technical and process operations to identify opportunities for optimization. The role performs data analysis, technical evaluations, and risk and performance reporting across asset, vendor, risk, and program lifecycle data, as well as architectural services. This position leads and supports efforts to enhance data quality, improve technical operations, optimize cost and processes, strengthen planning and stakeholder collaboration, and drive continuous improvement.

Additional responsibilities include supporting document lifecycle and retention management, overseeing team sites and document libraries, and collaborating with cross functional teams using effective communication and change management practices.

• Develop a variety of charts and diagrams to depict current and future state processes.
• Serve as a Change Agent, actively managing initiatives throughout the change lifecycle and addressing challenges using creative and strategic approaches.
• Apply strong leadership and influence to guide teams and achieve sprint, project, and organizational goals.
• Develop systems and architectural diagrams, workflows, and technical process flows.
• Apply expertise in process management, project management, and performance management to optimize product and service life cycles.
• Conduct multiple asset, process, technical, and data analyses to identify opportunities for improvement, rationalization, and operational excellence, providing justification for recommended enhancements.
• Perform standard and complex analytical and problem solving activities to automate and optimize systems and processes.
• Use negotiation, influence, and consulting skills to foster genuine collaboration and drive results. Plan and facilitate stakeholder engagement to improve cost efficiency and service quality.
• Deliver executive-level presentations containing factual, high-quality analysis to support recommendations, options, and logical conclusions.
• Support and maintain document lifecycle and retention processes, including management of SharePoint, Teams, Enlighta, and related team sites/libraries for IT Vendor and Asset Management.
• Perform other duties as assigned.

• Configure and maintain multiple OEM Distributed Control Systems (DCS), EDS systems/servers, and plant energy management systems, including alarms and historian data points; requires scripting and automation knowledge (Python, C, C+, or platform-specific languages). May support or lead DCS integration and upgrade initiatives across multiple control systems and facilities.
• Support and review the architecture of control networks, including IP schemes and data link configuration across vendor systems and devices.
• Perform troubleshooting, maintenance, rootcause analysis, alarm management, and configuration updates to ensure realtime operational performance of DCS systems, which may include minor operator dashboard modifications.
• Ensure compliance with cybersecurity frameworks such as NERC Critical Infrastructure Protection (CIP) and FERC Standards of Conduct (SOC) in partnership with IT security.
• Identify, scope, and serve as a subject matter…