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Utility Technical Support Specialist

Job in Jackson, Jackson County, Michigan, 49203, USA
Listing for: Acro Service Corp
Contract position
Listed on 2026-02-07
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 20 - 24 USD Hourly USD 20.00 24.00 HOUR
Job Description & How to Apply Below

Job Title:
Streetlight Technical Support Specialist

Duration: 12 months Contract (Possibility Of Extension)

Location:
Jackson, MI 49201 (Hybrid) (1 Day Remote
- Wed)

Pay rate: $20-24/Hour on w2 without any benefits

Looking for Local Michigan candidate only

Job Description

The Streetlight Technical Specialist is responsible for maintaining accurate customer streetlight counts by updating records to reflect changes in company‑owned streetlight systems. Responsibilities include processing material changes related to streetlight outages, applying appropriate credits, updating mapping information, researching municipal jurisdictional responsibilities, and communicating updates to customers.

Skills
  • Possess a foundational understanding of SAP, GIS, Open Utilities, and Google Maps
  • Demonstrate the ability to read and interpret electric distribution maps
  • Be highly proficient in Excel
  • Demonstrate professionalism in all interactions
  • Exhibit strong verbal and written communication skills
  • Maintain strong attention to detail with a focus on customer satisfaction
  • Apply basic problem‑solving skills
  • Collaborate effectively within a team environment
Education
  • At least 2 years of applicable experience and a High School diploma or equivalent
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