Coordinator, Center Student Success

Jackson College is seeking a collaborative and student-centered professional to serve as Coordinator of the Center for Student Success. This role is central to advancing student achievement, retention, and completion by ensuring equitable access to tutoring, academic support, and disability accommodations.

• Coordinate daily operations of the Center for Student Success.
• Oversee peer and faculty tutoring services, including scheduling and coverage.
• Coordinate academic accommodations (e.g., testing adjustments, note-taking support, alternative formats, interpreters, assistive technology).
• Guide students through the accommodation intake process and documentation review.
• Supervise and support student employees and tutors, including hiring, training, and timesheet approval.
• Monitor and evaluate services for special population students to support academic success.
• Coordinate Early Alert processes to proactively support student persistence.
• Maintain records, collect data, and prepare reports to assess program effectiveness.
• Support Testing Lab operations as needed.
• Maintain department supplies and assist with budget-related processes.
• Contribute to outreach efforts, workshops, and student engagement activities.
• Make referrals to campus and community resources when appropriate.

• Bachelor’s degree from an accredited institution or an equivalent combination of education and experience.
• Demonstrated ability to coordinate projects and manage multiple responsibilities.
• Experience working with confidential information.
• Proficiency with Microsoft Office and database systems.
• Strong written and verbal communication skills.
• Commitment to providing responsive, student-focused service.

• Experience supporting students with disabilities or coordinating accommodations.
• Experience working in higher education or student support services.
• Experience supervising student employees or peer leaders.

Please use your legal first and last names on your application. If you are hired, you will have the opportunity to identify and utilize your preferred name.

Applicants with disabilities may request accommodation to complete the application and interview process. Please notify Human Resources at least three (3) working days prior to the date of need.

Your resume, cover letter, and if a degree is required an unofficial transcript must be attached to your application. Applications will be rejected if incomplete.

Final candidates will be subject to a criminal background check as part of the employment process.

If selected, you will be required to complete the U.S. Citizenship and Immigration Services Employment Eligibility Verification form I‑9 and provide documentation verifying identity and eligibility to work in the United States. Jackson College is NOT able to support Visa applications for employment at the college; applicants must already be eligible to work in the United States to be considered.

A copy of Jackson College's Annual Security Report and Annual Fire Safety Report is available on the JC Campus Safety & Security website.

Applicants have rights under Federal employment laws. Jackson College is an Equal Opportunity Employer that actively supports workforce diversity.