Office Administrator

Position Summary

The Receptionist serves as the first point of contact for visitors, clients, and employees. This role is responsible for creating a welcoming, professional environment while managing front desk operations, handling communications, and supporting day-to-day administrative and facility needs.

• Greet and assist visitors, clients, and vendors in a friendly and professional manner.
• Answer and direct calls from the main phone line.
• Manage the reception area to ensure it is clean, organized, and presentable.
• Receive, sort, and distribute daily mail and packages.
• Create and process Fed Ex shipping labels and coordinate outgoing shipments.
• Order office and breakroom supplies and monitor inventory levels.
• Restock supplies across all floors on a daily basis.
• Coordinate bereavement flower orders on behalf of the company.
• Manage and maintain the visitor management system.
• Issue, update, and audit employee parking permits.
• Fulfill personal protective equipment (PPE) requests.
• Manage the Jackson lobby calendar and coordinate lobby usage.
• Maintain and manage the office key lockbox.
• Schedule, set up, and tear down conference rooms, including Park View and lower-level spaces.
• Maintain visitor logs and issue badges, if applicable.
• Provide general administrative support such as data entry, filing, and document preparation.

• High school diploma or equivalent required; associate degree or relevant coursework preferred.
• 1–2 years of customer service, receptionist, or administrative experience preferred.
• Strong verbal and written communication skills.
• Professional, friendly, and customer-focused demeanor.
• Proficient in Microsoft Office or similar office software.
• Ability to multitask and stay organized in a fast-paced environment.