Key Account Manager

Robertshaw is a private equity-owned global design, engineering, and manufacturing company selling product solutions to the appliance, automotive, and HVAC industries. We are an industry leader in advanced flow control components and systems for water, gas, and other fluids to help build extraordinary products that improve safety, comfort, health, and happiness.

When you join Robertshaw, you're joining a company with over 125 years of experience and a global team with focus on innovation.

Role Description

The position is for a confident individual contributor, self-motivated with a demonstrated ability to deliver results. This person will need to be able to develop new accounts as well as grow and expand Robertshaw's portfolio with existing accounts.

Key Responsibilities

• Demonstrate an outstanding ability to develop new relationships and manage and improve relationships with existing accounts, identify areas to improve customer satisfaction
• Grow Robertshaw's profitable sales through implementing marketing and promotional activities, and working closely with product line managers to develop competitive pricing and margin strategies
• Develop and maintain comprehensive knowledge of competitive products and their activity in the marketplace.
• Implement strategies to recognize new revenue and margin opportunities.
• Manage all on-going customer, commercial, and communication issues
• Formulate and develop comprehensive business plan for each account to address sales growth activities, technology, market information, competitive information and pricing strategies
• Partner with internal cross-functional teams to communicate customer goals and key performance metrics and develops plans to meet and or exceed those goals

Experience and Competencies

• Bachelor's degree or equivalent time in key customer sales and business experience in HVACR segment required. Engineering degree preferred
• At least 8 years of OEM account management experience, in the HVACR Commercial and Appliance industry
• 5+ years in a senior sales account management role
• A sense of urgency, a passion for winning, and enthusiasm for translating big ideas into realistic, pragmatic executable plans
• Comfort presenting to management, sales teams and customers
• Positive attitude with high-energy for driving positive outcomes for the team and organization