Manager, Quality Control & Production

ROLE DESCRIPTION

The Quality and Production Manager ensures that manufacturing operations run efficiently while meeting or exceeding quality standards. This role directly contributes to the company’s value by:

• Driving Operational Excellence: Optimizing production processes to maximize output, minimize waste, and reduce costs.
• Safeguarding Product Quality: Implementing and maintaining rigorous quality control systems to ensure products meet regulatory and customer requirements.
• Supporting Strategic Goals: Aligning production and quality initiatives with the organization’s overall objectives for growth, customer satisfaction, and compliance.

As a Manager, Quality Control & Production, you will be responsible to :

• Supervisory Responsibility: Full authority for hiring, performance management, and development of production and quality teams.
• Independence of Action: Operates within broad organizational guidelines; sets own goals aligned with company objectives.
• Decision Making: Decisions impact production efficiency, product quality, and compliance across multiple functional areas.
• Problem Solving: Regularly addresses complex, varied issues requiring innovative solutions beyond standard procedures.

Core Skills Required

• Ability to lead cross-functional teams in production and quality.
• Coaching and mentoring skills to develop team capabilities.

• Knowledge of ISO standards, Six Sigma, and other quality frameworks.
• Strong understanding of root cause analysis and corrective/preventive actions.

• Proficiency in lean manufacturing principles and process optimization.
• Capacity planning and workflow management.

• Data-driven decision-making using KPIs and metrics.
• Ability to identify inefficiencies and implement continuous improvement.

• Clear, concise communication with internal teams and external stakeholders.
• Conflict resolution and negotiation skills.

• Familiarity with ERP/MRP systems and production scheduling tools.
• Understanding of regulatory compliance and safety standards.

Behavioral Competencies

• Strategic Thinking: Sees the big picture and aligns production and quality goals with organizational objectives.
• Results Orientation: Focused on achieving measurable outcomes in efficiency and quality.
• Adaptability: Responds effectively to changing priorities and unexpected challenges.
• Integrity & Accountability: Maintains high ethical standards and takes ownership of decisions.
• Collaboration: Builds strong relationships across departments to drive shared success.
• Continuous Improvement Mindset: Actively seeks opportunities to enhance processes and systems.

Education Level:

• Bachelor’s degree and/or relevant experience in Industrial Engineering, Manufacturing, Quality Management, or a related field.

Valuable Added

Education:

• Master’s degree in operations management, Business Administration (MBA), or Quality Assurance.
• Certifications such as Lean Six Sigma, ISO 9001 Lead Auditor, or ASQ Certified Quality Engineer (CQE).

Specific Knowledge and

Work Experience:

• In-depth understanding of manufacturing processes, quality control systems, and…