Freight Forwarder, Ocean Import

DSV -  - Responsibilities:
Promote positive relationships by ensuring excellent, timely, and proactive customer service at all times and in conjunction with other departments and third parties while monitoring the quality of service produced by the team.;
Establish detailed profiles and procedures that properly represent import and export processes.;
Receive, review, and process high-volume and/or complex import and export transactions for clients, including booking, billing, classifications, processing data through the Company's system, and obtaining consular releases as well as other government agency releases as appropriate.;
Check shipments in the warehouse as needed to ensure that the shipping documents correspond to the actual shipments.;
Process bills of lading and provide clear instructions to the team for handling each shipment.