Strategic Risk Services Manager

Join to apply for the Strategic Risk Services Manager role at Accertify, Inc.

This range is provided by Accertify, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$95,000.00/yr – $/yr

Trusted by many of the largest companies globally, Accertify is the leading digital platform assessing risk across the entire customer journey, from Account Monitoring and Payment Risk to Refund Fraud and Dispute Management. Accertify helps maximize revenues and user experience while minimizing loss and customer friction. We offer ultra-fast decision-making and precise control, ensuring our customers are always confidently in the driver’s seat and ready to #Move At The Speed Of Right .

Be in the driver’s seat of your career as the Strategic Risk Services Manager with the industry leader and build a career you can trust.

The Strategic Risk Manager will provide fraud‑prevention consulting to Accertify’s clients across various industries. This role requires expertise in card‑not‑present fraud, data analysis, prevention strategies, and performance monitoring. The manager will serve as a subject‑matter expert in fraud prevention and the Intercept as platform, delivering insights and recommendations to improve clients’ risk decision‑making and operational processes. Additionally, the position supports new client onboarding through Hypercare, offering training and guidance during Intercept as or Account Protection implementation.

Collaboration with client onboarding colleagues to build tailored fraud strategy solutions and ensure optimal decision‑making before and after “go‑live” for Accertify clients will be a key component of the role.

• Advise new clients on fraud risk strategies during the onboarding process.
• Ensure solutions are implemented and tested before deploying the Intercept as platform to production.
• Work with existing clients to design and implement comprehensive fraud prevention strategies and operational procedures to reduce fraud and improve efficiency.
• Perform fraud‑focused analyses to identify patterns and vulnerabilities.
• Provide strategic recommendations to enhance risk decisioning.
• Partner with onboarding and decision sciences teams to improve models and best‑practice rule sets.
• Share insights to refine fraud prevention frameworks.
• Collaborate with the Strategic Risk team to develop new services and data‑visualization methods.
• Stay updated on emerging fraud trends and technologies; adapt approaches as needed.
• Monitor platform releases and implement new features for Strategic Risk clients.
• Ensure clients benefit from the latest functionality.
• Build strong client relationships to deliver exceptional service.
• Act as liaison between clients and internal teams, sharing feedback with sales and product teams.
• Provide fraud and Intercept as training, including on‑site sessions for clients.
• Lead, coach, and develop consultative services fraud strategists.

• 6+ years of experience in e‑commerce card‑not‑present (CNP) fraud prevention and data analytics in high‑volume environments.
• Strong knowledge of payment processing, including chargeback rules, authorization, settlement, and global fraud mitigation strategies.
• Proven ability to analyze fraud trends, interpret data, and present technical findings effectively to both technical and executive audiences.
• Hands‑on experience with fraud prevention platforms such as Accertify Intercept as.
• Advanced proficiency in Microsoft Excel; familiarity with data visualization tools (Tableau, Splunk) and reporting platforms.
• Solid understanding of database structures and SQL (Oracle, MapR, Postgres);
  Python experience for automation is a plus.
• Critical thinking and strategic planning skills, with the ability to quickly learn and apply new technical concepts.
• Strong communication and presentation skills; ability to influence cross‑functional teams and drive strategic initiatives.
• Experience working in fast‑paced, cross‑functional environments with tight deadlines and changing priorities.
• Self‑starter with demonstrated problem‑solving ability and results‑driven mindset.
• People…