Customer Service Associate
Job in
Itasca, DuPage County, Illinois, 60143, USA
Listed on 2026-01-10
Listing for:
PACIFC ADVISORY SERVICE
Full Time
position Listed on 2026-01-10
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual, Technical Support
Job Description & How to Apply Below
Overview
A leading distributor of factory automation components is looking for a Customer Service Associate. The Customer Service Associate is an entry-level role designed to provide a foundation in ERP operations, quoting, order processing, and customer service professionalism.
Responsibilities- Build a strong foundation during the learning and development phase to support customer and company needs.
- Learn and accurately operate the company’s ERP system, understanding its processes and flows.
- Follow established processes, procedures, and rules to ensure stable execution of core tasks such as quoting and order processing.
- Develop professionalism, including workplace conduct and customer-facing manners.
- Handle straightforward cases accurately while gaining an understanding of internal workflows.
- Become a reliable point of contact by providing accurate, timely, and professional support to customers.
- Basic technical/computer skills – comfortable using Gmail, ERP systems, Microsoft Office (Excel, Word), CRM, and other communication devices/tools.
- Hybrid after 3 months.
Position Requirements
10+ Years
work experience
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