Logistic Coordinator​/Dispatcher

Location: Via Milano

Logistics Coordinator / Dispatcher for Golden Limousine International in Milan, MI. Open Availability – primarily shifts with flexibility required to meet operational needs.

Key Responsibilities Chauffeur Oversight:
Provide leadership and direction to chauffeurs to ensure safe, timely, and professional passenger transportation.

Trip Coordination:
Assign trips efficiently as reservations are received, optimizing scheduling, routes, and resource utilization.

Reservation Management:
Accurately enter and update trip details from various sources, including email, phone, and online portals.

Operational Software:
Utilize our dispatch and logistics software to monitor fleet activity and maintain operational efficiency.

Communication:
Maintain clear, professional, and courteous communication with chauffeurs, clients, and team members.

Customer Service:
Deliver outstanding customer service by ensuring all passenger needs are met with professionalism and care.

Documentation:
Maintain comprehensive daily logs, including trip details, vehicle statuses, and incident reports.

Collaboration:

Work closely with office staff and chauffeurs to support seamless day-to-day operations.

Decision-Making:
Apply sound judgment and discretion to address challenges and make informed operational decisions in real time.

Qualifications

Experience:

Minimum of 3 years in dispatching, logistics coordination, or a related transportation role.

Technical

Skills:

Proficient in Microsoft Office Suite, Google tools, and mapping/navigation programs.

Data Entry:
Strong typing and data entry skills with a focus on accuracy.

Leadership:
Demonstrated leadership ability and a proactive, problem-solving mindset.

Composure:
Ability to remain calm and effective in high-pressure situations.

Education:

High school diploma or GED required; additional education or certification in logistics or transportation management is a plus.

Reliability:
Must have reliable transportation and a strong record of punctuality.

Availability:
Open availability preferred – operations run 24/7, 365 days a year, including evenings, weekends, and holidays.

Why Join Golden Limousine International:
At Golden Limousine, you’ll be part of a respected organization that values professionalism, teamwork, and service excellence. We offer opportunities for growth, a supportive work environment, and the chance to contribute to a team that takes pride in delivering exceptional transportation experiences. If you are a motivated professional with a passion for logistics, organization, and service excellence, we encourage you to apply today!
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