Store Manager, Retail & Store Manager

Location: Via Milano

Store Manager

Location:

Milano

Opportunity:
We are currently looking for a   Store Manager   who will be responsible for leading and supporting the Beauty Advisor Niche Team to ensure outstanding customer service, strong sales performance, and the highest standards of brand representation.
This role requires a dynamic, sales-driven, and detail-oriented individual who can embrace the values and aesthetics of our niche brands. The ideal candidate will combine excellent commercial skills with strong leadership capabilities to guide the team in achieving business goals while delivering a memorable customer journey.

Key Responsibilities:

Embrace the Niche Brands Experience and follow training guidelines and standards to reflect the brands standards and image;
Consistently meet individual sales goals;
Provide excellent customer service skills, great selling skills and exhibit motivation to succeed;
Follow company policies, procedures and use visual techniques to maintain the visual standards;
Monitor KPI through specific analysis, reporting to the niche retail manager;
Manage the requests and shifts of the Beauty Advisor Niche Team;
Maintain selling floor by ensuring the following:
Understand and execute monthly floor sets;
Placing and/or hanging back items as you work;
Replenishing merchandise after selling;
Folding and placing merchandise on the correct hanger, tissue paper, etc;
Place tickets inside the item and not visible to the customer.

Competences:
Ideally, the person we are looking for this position should possess:
A minimum of 5 year on sales, preferably in a beauty luxury retail environment;
It is mandatory to have a fragrances expertise;
Italian and English Fluent are a must, other foreign languages is a plus;
Willing to work in and promote a team-oriented environment;
Excellent interpersonal skills required to ensure clear, effective communication with all management and staff;
Must be results driven and flexible to change;
Proven experience in driving sales and meeting sales targets, preferably if niche environments;
Excellent customer service level;
Strong clienteling background.

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking.

Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.