Assistant Store Director

Location: Turbigo

GV-Versace Boutique Milano Montenapoleone
WHAT YOU WILL DO
Business development

Analyze the business propose to Store Director action plans to reach qualitative and quantitative objectives improve results support key business strategies
Constantly review along with Store Director the sales and KPIs performance of the store
Support the Store Director in preparing periodical reporting on competitors product potential opportunities
Analyze sell through and liaise regularly with the different divisions on product availability and market trends to maximize productivity

Team Management

Support the Store Director in follow up with every team member on their monthly and yearly objectives to develop behavior performance and capabilities
Contribute to create and foster a dynamic environment. Enhance team spirit promote teamwork and maintain harmonious staff relations
Motivate team and build positive morale to drive results through accountability and celebrating successes
Coordinate and make sure staff follow Company guidelines and are held accountable for achieving set goals
Following the Store Director direction make sure that the team strive for high performance standards through effective training and coaching dedicating always the right attention to the in-store follow-up after trainings delivered on the brand products operations and soft skills
Participate in the daily and weekly in store briefings to motivate set objectives and show how to reach them
Support with informative and inspiring participation the new staff onboarding experience
Assures staff is groomed inviting professional and knowledgeable on product and related company information
Assist Store Director in training and development of staff

Client Management

Ensures superior customer service standards through constant follow up with the team to deliver the Versace experience
Be a brand ambassador and build relationships with Versace clients. Be an example for the team by engaging in customer interactions
Encourages team members to focus on what they would like their clients to feel during a Versaceexperience
Develop and expand customer base by capitalizing on high-profile clientele and sales

CRM

Monitor the team on managing their customer database ensure they take actions to maintain a long-term relationship with customer and maximize sales opportunity
Implement and manage the boutiques community outreach program to maintain active social relationships with clients
Support the organization of in-store and promotional events liaising with merchandising and PR team

Operations

Ensure the stock and the backroom are effectively managed and operational duties are met (Goods receiving transferring stock take stock arrangement reporting etc.)
Assures optimum shrinkage results are met by enforcing security measures and maintaining consistent accuracy in inventory levels
Remain in compliance with operational and company policies and procedures
Ensure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-up

YOULL

NEED TO HAVE

1-3 years experience in retail management luxury experience preferred
Bachelors degree in Fashion or Business preferred
Full understanding of specialty retail and store operations
Computer skills including operation of retail point of sale system Word Excel and email
Strong interpersonal skills an ability to maintain long-term relationships with clients and an understanding of the needs and changes of the market
Good team management skills with the potential to develop people personally and professionally
Confidence organization skills critical thinking and problem-solving skills
Exceptional verbal and written communication skills
Ability to thrive within a high paced environment multi-tasks with ease while maintaining a balance of daily responsibilities
A positive and constructive approach sales focused with the ability to take ownership

WED LOVE TO SEE

An entrepreneur with the ability to drive results
Well connected with a strong ability to engage
Elevated customer service skills; a true fashion expert with a passion for sales
A positive outgoing high-energy personality able to thrive within a high paced environment

The Company is an equal employment opportunity employer. The Companys policy is not to unlawfully discriminate against any applicant or employee on the basis of race color sex sexual orientation gender identity religion national origin age military status disability genetic information or any other consideration made unlawful by applicable federal state or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process please contact our Talent Acquisition team at

Required Experience:

Director
Key

Skills:

Customer Service, Bank Deposits, Communications, Accounting,…