SAINT Laurent Client Advisor

Position: SAINT LAURENT Client Advisor
Location: Capri

Description

A Client Advisor contributes actively to the store sales and key indicators achievement. They provide a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards.

Purpose of the Position

A Client Advisor contributes actively to the store sales and key indicators achievement. They are providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards.

Missions & Responsibilities Provide an outstanding client and after‑sale service to all visitors and clients

Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests

Cultivate a robust client portfolio to secure a proactive and growing business

Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach

Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture

Show a transparent and genuine attitude with the client and create a unique connection with them Communicate in a professional and authentic way, with clients and colleagues

Effectively use all the available tools to optimize business opportunities

Proactively support the front and back‑of‑house teams, their achievements and ultimately the overall team spirit

Adhere to all company policies and operational procedures and follow them

Profile

A preferred professional experience in providing a high quality service focused on Client expectations, i.e. in fashion & accessory retail, in customer service or in luxury hospitality

Have personal taste and passion for the fashion culture, like to create personalized looks

Have a natural business mindset and an entrepreneurial spirit

Open‑minded and looking for a company valuing audacity and authenticity

Strong team spirit to achieve common goals

At ease with using tools and applications, learns fast with new technologies

Motivation to work in a fast‑paced environment, able to multitask & prioritize

Proactive, enthusiastic, & with a problem‑solving attitude

Excellent written, oral & listening skills, in English and local language

Embrace change and see it as an opportunity to grow and develop

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates.

Job Type Fixed Term Start Date Schedule Full  time

Organization

SL Luxury Retail S.r.l.
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