Senior Manager - Marketing Planning and Operations

Position: (Senior) Manager - Marketing Planning and Operations
Location: Via Milano

About the role
We are looking for an experienced planning and operations manager to join our global Marketing team.
This manager-level role will serve as the connective tissue, leading day‑to‑day team operations, budget oversight, and continuous learning and process improvement.
You will advance our goal of an AI‑empowered, digitally enabled marketing ecosystem, partnering across global Marketing, Finance, ITS, and regional teams to drive operational excellence and measurable impact.
This position does not have direct line reports but requires strong matrix leadership, stakeholder influence, and ownership of program delivery across a globally distributed team.
Oliver Wyman is seeking a (Senior) Manager – Marketing Planning and Operations to join our global Marketing team in London, Milan or Berlin.

Please note:

Oliver Wyman/MMC operates a hybrid working policy and we will require the successful candidate to work from the office at least 60% of the time.
What you will be doing
Strategic Planning and Reporting

Own planning, resource allocation, and the establishment of processes to ensure the global Marketing function’s efficiency and alignment with business priorities; support annual planning cadences and dependencies throughout the year across channels and regions
Maintain quarterly roadmaps with clear priorities, owners, and timelines
Track and reconcile spend against plans; maintain POs, accruals, vendor overview, and spend‑to‑plan trackers; flag variances and risks early for leadership
Guide the management of the Marketing budget, ensuring resources are allocated effectively and aligned with strategic priorities
Cultivate strong relationships across the global, regional, and functional teams and external partners to align strategies, share insights, and capture synergies that enhance business outcomes

Operations

Ensure proactive and efficient management of function‑wide processes, ensuring timeliness and high‑quality execution
Identify and implement opportunities to build new capabilities and processes that enhance the team’s ability to deliver against its mission
Coordinate and continuously improve structured knowledge‑sharing – العدد needs and design a program that fosters continuous learning across the team
Maintain function‑wide internal documentation and resource hubs
Lead cross‑functional work streams and mentor junior colleagues through dotted‑line and project‑based relationships, and influence outcomes via governance,ського design, and stakeholder engagement

This role will suit someone with

Minimum 7+ years of experience in project management or marketing operations with experience working in a professional services firm, agency or other fast‑moving matrixed, global organization
2+ years delivering cross‑functional programs or managing major operational processes; evidence of leading projects and influencing without direct reports

Experience with budget management and vendor oversight required, delivering high‑quality strategic insights and impactful contributions to key projects, aligned with the function’s objectives

Your skills and attributes

Strategic team player who loves to solve problems with a bias for action and process improvement
Strong financial acumen and data literacy
Highly organized, excellent communication and stakeholder‑management skills; confident serving as the central intake POC and translating ambiguity into clear plans
Analytical and data‑driven mindset; growth mindset and enthusiasm for AI‑assisted workflows that enhance productivity and performance
Strong command of projectруш management tools; advanced proficiency in Microsoft Office Suite – especially PowerPoint and Excel
Basic familiarity with the marketing tech stack across CMS, CRM, analytics, and collaboration platforms is desirable

At Oliver Wyman, we are committed to creating a diverse and inclusive environment where everyone can thrive. We value collaboration, integrity, and excellence, and we encourage our team members to bring their authentic selves to work. Our culture promotes continuous learning and development, providing opportunities for growth and advancement within the firm.
We offer competitive compensation, comprehensive benefits, and a flexible work environment that supports work‑life balance. Join us in making a difference for our clients and communities while advancing your career in a supportive and innovative setting.
Oliver Wyman is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees –
Marsh & McLennan Companies and its Affiliates are EOE Minority/Disability/Vet/Sexual Orientation/Gender Identity employers.
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