Claims Specialist Corporate and Multinational Programs

Position: Claims Specialist for Corporate and Multinational Programs
Location: Turbigo

Claims Specialist for Corporate and Multinational Programs
For the Central Team of Generali Global Corporate & Commercial (GC&C), we are looking for a Claims Specialist for Corporate and Multinational Programs to join our Claims department. In this role, you will develop and contribute to the global MP Claims function, ART, MGA (Managing General Agent) and Para metrics. Your responsibilities will include structuring effective governance and management solutions in conjunction with MP Programs, supporting global and local teams with technical expertise, driving data and data quality of all Claims MP activities, and supporting and delivering on global claims solutions.

You will provide best-in-class MP Claims Services for both internal and external clients and support CT Claims activities, such as reporting and portfolio management.

Main responsibilities:

Defining, implementing and promoting the MP Claims Value Proposition in conjunction with MP and CBRM functions
Providing Claims support on MP Programs working closely with colleagues in the local Fronting Offices and Producing Offices
Defining and managing processes to support the business needs
Assisting countries with their local initiatives and projects

Drive and contribute to the Multinational Program value proposition

Working with the MP Program and Network team to promote Claims functionality within the network
Supporting MP Network team in connection with claims – for example regarding R&SA claims language and thresholds
Evaluating and balancing services to ensure they are flexible and cost-effective

Collaboration with key stakeholders

Working closely with global and country stakeholders to foster collaboration and successful outcomes
Working closely with central team MP, CBRM and RELP colleagues to build and enhance overall global value proposition
Assisting the country MP teams and ART / MGA / Para metrics experts and to provide country claims handlers with technical advice and expertise
Acting as an escalation point for countries, clients and brokers on MP Programs

Operational support

Contributing and own global claims projects
Tracking global KPI’s and improve over time
Ensuring global data quality and data tracking is to the global expectation

Requirements
The ideal candidate will meet the following requirements:

At least 2 years of experience in corporate business, Claims processes, MP Programs, Alternative Risk Transfer and MGA (Managing General Agent)
Ability to work across different functions and to support different geographies
Strong communication and presentation skills
Ability to build lasting relationships
Ability to set and execute strategies on time
Analytical and organizational skills
Skills in using and suggesting innovative and efficient ways of working
Strong attention to detail and high standards across report writing & services
Fluent spoken and written in English, Italian, additional languages are an advantage

Company Profile
Generali is a major player in the global insurance industry – a strategic and highly important sector for the growth, development and welfare of modern societies.
Over almost 200 years, we have built a multinational group that is present in more than 50 countries, with 470 companies and nearly 82,000 employees. Our group aims to become the standard bearer and industry leader in the European retail insurance market, building on our existing base of 50 million retail clients, out of an overall total of 72 million.
Global Corporate & Commercial is the Generali Group unit developing P&C business and insurance services for medium and large companies. The unit acts on a global scale and deploys an integrated approach at Group level with a central management team and specialized teams active in individual countries. Through GC&C, Generali aims to become a key world player in the corporate-commercial segment.
Generali is proud to be an inclusive employer that considers applicants regardless of gender, gender identity, sexual orientation, ethnicity, disability, religion, political views, marital status or philosophy of life.
If you have a disability or special need that requires accommodation or assistance, we will support you during the selection process.
GC&C Claims
Claims
:
Verona
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