Senior Consultant – Supply Chain Transformation & AI

Location: Via Milano

We re Celonis, the global leader in Process Intelligence technology and one of the world s fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us?
The Team:
Celonis Services is a strategic services organisation that focuses on the technical aspects of our customers  journeys as well as generating tangible business value during engagements. It includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical, and domain expertise, and focus on delivering Celonis implementations, maximizing business value, and driving product adoption for our customers.

We achieve this by bringing together our best practices, delivery experience, award-winning enablement, and support expertise.

The Role:

As a Senior Consultant – Supply Chain Management, you lead our agile project teams to accelerate our customers  digital transformation and drive Celonis  international expansion. You identify our customers  strategic priorities – particularly in end-to-end supply chain and operations processes – and lead your project team towards developing data-driven process insights and actions to ensure that customers receive maximum value. You always leverage the newest features and functionalities of the Celonis software, such as Process Automation, Artificial Intelligence (AI), and Machine Learning.
The work you ll do:
Initiate

Conduct business workshops to translate customers  supply chain and operational objectives into high-impact Celonis use cases
Coordinate with Data Operations teams from Celonis to connect our solution to the customer IT environment (e.g., ERP, SCM, and logistics systems)

Implement

Lead the Celonis implementation project to ensure the optimal solution to tackle defined supply chain use cases (data modelling, data transformations, process analysis building, KPIs building)
Use our Celonis technology to identify inefficiencies in procurement, logistics, production, or inventory processes and uncover root causes, always in close collaboration with the customer

Adopt

Lead value workshops to develop business cases and define measures to improve supply chain performance
Define the most relevant KPIs measuring customer success (e.g., on‑time delivery, inventory turnover, lead times, working capital impact)
Quantify the business and financial potential and present findings to supply chain and business leaders
Automate tasks to drive measurable value and improve supply chain resilience and process conformance

Monitor and enable

Manage customer expectations and project planning
Demonstrate and train customer users, setting the foundation for long‑term supply chain transformation and customer success

The qualifications you need:

5+ years working experience in IT-Consulting, Solution/Data Consulting, or Process Improvement Consulting within Software Vendors, Consulting firms, or System Integrators, ideally with exposure to supply chain or operations domains
Demonstrated ability to translate business requirements into technical solutions (data models)
Strong knowledge of data-related languages (SQL required, other programming languages such as Python are a plus)
A strong appetite for value-driven approaches (KPI definition, business case calculations, value realization approaches) and data topics (Big Data, Data Mining, and Process Mining)
Understanding of supply chain processes (e.g., procure-to-pay, order‑to‑cash, production planning, logistics, or inventory management) and related financial metrics; knowledge of standard ERPs (SAP, Oracle, etc.) is a strong plus
Willingness to develop deep expertise on the Celonis solution through continuous learning
Strong consulting skills and enjoyment in interacting with customers across supply chain, operations, and IT functions
Excellent analytical skills, well organized, and known for being a quick learner
Fluency in Italian and English
Bachelor s or Master s degree in:
Technology Management, Supply Chain Management, Business Informatics, Computer Science, Information-oriented Business…