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Strategic CSM: Global Accounts & AI Impact

Job in Via Milano, Lombardy, Italy
Listing for: Moody's Corporation
Full Time position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    HelpDesk/Support
  • Customer Service/HelpDesk
    Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Location: Via Milano

A global risk assessment leader is seeking a Customer Success Manager in Milan. The role involves driving customer success, owning the strategic engagement across accounts, and fostering relationships with customers. Candidates should have a Bachelor’s degree and a minimum of 2 years in related fields. Fluency in English and Italian is essential. This position requires strong communication skills and a basic understanding of AI tools.

The role offers opportunities for travel up to 25%.
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