Casa Laveni - Front Office Agent; Night Shift

Position: Casa Laveni - Front Office Agent (Night Shift)
Location: Bardi

Casa Laveni is the first boutique hotel in Milan by Bohopo Group, an international hospitality group with over 11 boutique hotels across Europe. Located in Via dei Bossi, just a few steps from Milan's Duomo, Casa Laveni is a new boutique hospitality project focused on service quality, operational excellence, and a guest-centric approach.

For our opening team, we are currently looking for a:

Front Office Agent – Night Shift The Front Office Agent (Night Shift) will be responsible for ensuring smooth night operations at reception while maintaining a high level of service and attention to guest needs during overnight hours.

Key Responsibilities Manage night-time Front Office operations and guest assistance

Handle late check-ins and early check-outs Monitor reservations and ensure accuracy in the PMSAct as the main point of contact for guests during the night

Perform basic night audit and reporting activities

Coordinate with security and housekeeping when required

Handle guest issues and emergencies professionally and independently

Ensure a safe, calm and welcoming environment during night hours

Follow hotel procedures and service standards at all times

Requirements

Minimum 1 year of experience as Front Office Agent or Night Receptionist in boutique or luxury hotels

Fluency in Italian and English Knowledge of an additional foreign language is a plus Strong sense of responsibility and problem-solving skills

Ability to work independently and manage night operations autonomously

Professional, calm and service-oriented attitude

What We Offer Full-time contract (3 or 6 months, with possibility of renewal)

Work schedule:

Monday to Sunday, with two rotating days off per week Salary based on experience

Further benefits will be discussed in detail during the interview process.

Apply now to join the opening team at Casa Laveni

OPENING MARCH 2026
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