Off site​/ In site Banqueting Manager

Position: Off site / In site Banqueting Manager
Location: Via Milano

** About Four Seasons:
** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
** About the location:
** Iconic elegance in Milan’s most fashionable neighbourhood. . A 15th-century convent turned sophisticated garden retreat, Four Seasons Hotel Milano is a haven in the centre of Milan’s Fashion District. Fall asleep under frescoes in high-ceilinged rooms, dine on authentic Italian dishes on the airy veranda and recover from a day of shopping and sightseeing with a massage in our sleek, modern Spa.
** About the role
** We currently have an opportunity for an Off site / In site Banqueting Manager to join our iconic Four Seasons Hotel Milano in Italy!
** What you will do
** Reporting to the Assistant Director of F&B, you will be responsible for leading the banquet team and coordinating all aspects of on-site and off-site events. Your key responsibilities will include:
* Respond to inquiries from the event atering team and actively solicit action plans with the intention of confirming profitable catering business and achieving Monthly Production Goals.
* Uncover clients’ implied needs and wishes and create highly customized proposals accordingly.
* Manage, coordinate, and execute group assignments. He/she will monitor guest room blocks, meeting space, food and beverage and special concessions. Effectively communicate to all departments the necessary information to successfully execute the group’s needs while maintaining a good client relationship.
* Participate in weekly, Operations Meeting, Banquet Event Order (BEO) Meeting and any other required meetings relevant to the role.
* Promote, sell and service to assigned market in defined geographic region or vertical segment
* Assisting in all the operating and administrative tasks
* Entertain event taste makers on a regular basis
* Ensure successful execution of group and client satisfaction
* Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of events.
* Keep Director of Catering promptly and fully informed of all potential challenges or unusual matters so prompt corrective action can be taken where appropriate.
* Supervise the execution of banquet events. Review all function space with banquet manager and when required head house attendant. Ensure satisfaction of clients throughout and at the outset of all events.
* Respond according to the crisis management plan to any hotel emergency or safety situation.
* Assist in the preparation of reports as required by the DOC
* Keep informed as to the daily hotel activities.
* Type all daily catering correspondence in order of priority.
* Ensure all information regarding each group is sent to the proper department on schedule to facilitate the proper handling of the group.
* Review all banquet event orders and daily and weekly banquet sheets to ensure accuracy in content as well as spelling.
* Provide a friendly and professional service that always exceeds guests’ expectations.
* Understand and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to…